Question 1

What is AllesIO?

Accepted Answer

AllesIO is a safety app for people living alone and pet owners. You regularly confirm with a check-in that everything is okay. If you do not respond, the app reminds you and automatically notifies your stored emergency contacts in a real emergency.

Question 2

Do I need a pet to use AllesIO?

Accepted Answer

No. AllesIO offers a dedicated mode for people living alone without pets. You decide which notes and information your emergency contacts receive in an emergency.

Question 3

Who is AllesIO for?

Accepted Answer

For anyone who lives alone or wants a safety net: people living by themselves, people with health conditions, and pet owners whose animals need to be cared for in an emergency.

Question 4

What happens if I forget my check-in?

Accepted Answer

You first receive up to two reminders via push notification and email. If you still do not check in, the emergency chain is triggered automatically within your chosen time window.

Question 5

How many emergency contacts can I store?

Accepted Answer

You can store several trusted persons in a fixed order. In an emergency, they are notified one after another.

Question 6

How does the emergency chain work?

Accepted Answer

In an emergency, your first trusted person is notified by email – including your emergency info and pet profiles. If they do not respond within 60 minutes, the next contact is automatically notified.

Question 7

Are all three contacts notified at the same time?

Accepted Answer

No. Contacts are notified one after another – only once the previous contact has not responded. This way everyone knows exactly who is being asked.

Question 8

What happens if nobody responds?

Accepted Answer

The chain ends with the status "No response" and is documented in the emergency log. You can additionally store notes on what your contacts should do in that case.

Question 9

Can I test the emergency chain?

Accepted Answer

Yes. In the settings you can send a test emergency email to all stored contacts at any time – clearly marked as a test, without triggering a real alarm.

Question 10

Can I store several pets?

Accepted Answer

Yes, you can create as many pet profiles as you like – one for each animal.

Question 11

What information can I store about my animal?

Accepted Answer

Species, breed, age, illnesses and medication, food and feeding times, vet contact details and other important notes – such as where the key is. A photo also helps your emergency contact recognise the animal.

Question 12

Why is the pet information important?

Accepted Answer

In an emergency, your contact immediately knows which animals need care, what they eat, which medication they need and who the vet is – without you having to be reachable.

Question 13

Can I use AllesIO even if my animal does not live with me?

Accepted Answer

Yes. Even if your animal lives with someone else, you can store all the important information so that the right person is informed and your animal is cared for in an emergency.

Question 14

What does AllesIO cost?

Accepted Answer

AllesIO costs 3.99 € per month or 39 € per year. New users can test the app free of charge for 7 days.

Question 15

Is there a free version?

Accepted Answer

AllesIO can be tested free of charge for 7 days. You also receive a free month for every successful friend referral.

Question 16

Are there any feature restrictions?

Accepted Answer

No. During the 7-day trial, all features are available without restrictions.

Question 17

Can I cancel my subscription?

Accepted Answer

Yes, the subscription can be cancelled at any time – monthly or yearly – and otherwise renews automatically.

Question 18

What data does AllesIO store?

Accepted Answer

Only the data needed for your safety net: your profile, your check-ins, your emergency contacts, pet profiles and settings. Location data is never transmitted.

Question 19

What happens to my pet data?

Accepted Answer

It is used exclusively to inform your emergency contacts in an emergency – with photo, food, medication and vet information. You can change or delete it at any time.

Question 20

Does AllesIO sell my data?

Accepted Answer

No. Your data is never sold or passed on to third parties.

Question 21

Can I delete my data?

Accepted Answer

Yes. In the settings you can delete your account with all associated data completely and in accordance with GDPR.

When you can’t check in, AllesIO helps protect the ones who depend on you.

How AllesIO Protects You

Daily Check-ins

Emergency Contacts

Pet Information

Ready to create your safety network?

Frequently asked questions about AllesIO

🛡️ General

🚨 Emergency & Emergency Chain

🐾 Pets

💳 Cost & Trial

🔐 Privacy & Security